Please note that we take absolutely ALL responsibility for damages. If an item is ever damaged, please follow below directions and contact us immediately. Damages are considered NO HASSLE returns. We apologize in advance if damage occurs; although rare, damage does occur. We will take care of it for you in case this happens.
Before signing for delivery, it is very important to inspect the carton for any potential damage that may have occurred while in transit. It is normal for packaging to show some wear. Open each package. If there is any damage to the merchandise, write the description of the damage on the freight bill and then inspect the inside before the driver leaves the premises. If the item is damaged you must refuse it and send it back with the driver. Reject ONLY the merchandise that is damaged. Accept all of the merchandise that is not damaged.
Please contact us immediately in this situation.
A complete refund and or exchange will be given to the customer
Customer will not be responsible for payment of shipping item back to us or any other fees associated with a damage return